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How does a healthcare organization

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Reference no: EM133665040

Assignment:

We have to identify improvement opportunities based on performance measurement.

  1. How does a healthcare organization, or an individual department of a healthcare facility, identify areas or processes for improvement?
  2. Discuss your opinion: should terminology of "improvement opportunity" or "problem/issue" be used?
  3. Assume we are told by an administrator that our department has areas for improvement or performance/quality issues. How would we respond? How could we reduce feelings of defensiveness?

Reference no: EM133665040

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