How do emotions create barriers to effective communication

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Reference no: EM133295909

Assignment:

Communication plays a major role in your responsibilities as a Walmart associate. Many of your daily activities revolve around communication with customers, managers, and other associates. Sometimes, barriers to communication make it difficult to understand others or to be understood. This assignment will consider some of the causes of communication breakdown and how they can be minimized or overcome.

Instructions

Review this course content and conduct outside research on various causes of communication breakdown. Based on this week's readings and video content, and your outside research, answer the following questions:

1. How does physical noise create barriers to effective communication?

Explain one way you can minimize physical noise when communicating with others.

2. How does psychological noise create barriers to effective communication?

Explain one way you can minimize psychological noise when communicating with others.

3. How do emotions create barriers to effective communication?

Explain one way you can minimize the effects of emotion when communicating with others.

4. Can the mode of communication (face-to-face, email, text, phone, etc.) be a barrier to effective communication?

Explain your answer.

5. Why is it important to choose the right communication model (i.e., Linear, Transactional, Interactional) to fit the situation?

Reference no: EM133295909

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