How did the organization past reputation influence public

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Reference no: EM133391717

Questions: Review the crisis communication case studies in both the Lachlan and Liberman texts, with emphasis on the "Deflategate' scandal in Liberman et al Chapter 9, as well as viewing this video: Deflategate: A timeline of controversy around Tom Brady, Patriots - Sports IllustratedLinks to an external site.

How did the organization's past reputation influence the public's perception of the situation, and how it was punished by the league.
How did the personalities of the team's star, coach and owner impact news and social media coverage of the crisis.

Reference no: EM133391717

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