How can you measure the doctor''s performancein the surgery

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A family doctor sees patients for an averageof 10 minutes each. There is an additional5 minutes of paperwork for each visit, so shemakes appointments at 15-minute intervals for5 hours a day. During one surgery the doctorwas called away for an emergency that lastedan hour and patients who had appointmentsduring this time were told to come back later.How can you measure the doctor's performancein the surgery?

Reference no: EM131125417

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