Reference no: EM13128427 , Length: 1109 words

Reflect on a significant case of miscommunication you have experienced in the past two to three months. Write an analysis of the event and address how it could have been improved. The paper should be typed, double-spaced and range between two and three pages. should have atleast one citation and it should be in APA format.

Address the following:

* Briefly describe the miscommunication that took place. Using the variables of communication addressed in the book, specifically identify who was the source, what thought they tried to encode, whether it was the same as the actual message, what the message was, what channels were used, whether those channels were appropriate, who the receiver was, how they decoded the message, whether their decoded message was the same as the source's intent, what feedback was provided, and how noise, context, and rules affected the communication event.
* How did the participants approach the communication situation? Did the participants view
communication: as action, interaction, or transaction? Why do you say this? Did this mindset have an effect on the outcome of the communication?
* How did the participants use the five fundamental principles addressed in the text? Were participants aware of the communication setting? Did they approach the event with an ego-centric view point or other orientation? Did they carefully choose and interpret verbal and nonverbal messages? Did the participants take time to effectively listen to and respond thoughtfully to one another? Did the communicators effectively adapt their message to the other person? Did the adaptation meet the ethical standards addressed in the book?
* Identify which variable or combination of variables convened to cause the communication breakdown. Why did you choose this variable as opposed to others? Which principle or principles of communication did the breakdown violate? Why do you say this?
* In a final paragraph, assess the miscommunication and provide a solution that would prevent the problem from occurring again. Is the solution you proposed feasible? Why or why not? How could you implement the solution? State a plan with timetables and ways to measure your progress.