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Explain why it is good to have surveys

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In certain work places, we have a question put into the payment machine that asks the questions "would you recommend us?" I believe that this method has been created to survey customers that eat at this restaurant to collect data on how much people would recommend the restaurant, but it doesn't cover all customers as some still pay with cash.

Is this statement true or false? Explain why it is good to have surveys?

Reference no: EM132285485

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