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View the video and answer the following related questions in a minimum two page paper, use textbook and outside sources to support your answers.
1. Explain the obstacles to effective communication that you observed. Explain how managers can overcome some of these obstacles in the workplace?
2. Explain why is it important that managers understand the communication process. What can managers do to improve their encoding and medium choices when transmitting information?
Video - A Failure to Communicate Duration: (2:29) - tylerlegrand
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We know that the process of communication can also be effective while using proper body language. It is important to note that proper use of body language is done. Eye contact is one of the essentials requirement in the process of communication.
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