Reference no: EM133050645

KPIs or CSFs are measurable values that demonstrate how effective a company is at meeting key business objectives. Think of an area at your current employer (or a previous employer) that would benefit from utilizing metrics such as KPIs or CSFs. Research the benefit of using metrics such as KPIs or CSFs. Create a 12- to 14-slide PowerPoint presentation that does the following:

Part 1: List 5 to 10 common KPIs and CSFs that IT managers use for their IT departments

Part 2: Provide a brief background of the company you selected.

Identify a business problem related to the IT department.

Recommend three to five metrics that would help the business gauge success.

Explain the meaning of each metric.

Explain why each metric will help the business or IT department determine success and can improve business decision-making in the long-term.

Discuss the impact the evolution of data, information, business intelligence, and knowledge have on the chosen organization.