Example of step one in organizational change process

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Reference no: EM132241727

1. Which of the following activities is management performing if they are at step two of the control process?

a) measuring actual outputs resulting from the behavior of employees

b) determining whether standards are being met and deciding what to do

c) initiating corrective actions if standards are not being achieved

d) determining which standards of performance will be measured

2. Which of the following is LEAST LIKELY to support the the successful implementation of TQM?

a. empowering employees to make decisions b. managers acting as facilitators c. decentralizing decision making d. supporting command and control model

3. Which of the following is an example of step one in the organizational change process?

a) making note of the fact that employees are quitting at a higher rate than in the past

b) using benchmarking to assess performance compared with that of competing companies

c) looking at internal reports to assess which departments have been failing to perform

d) realizing that the workforce will have to be downsized for the company to stay afloat

4. Discuss the barriers and sources of active and passive innovation resistance in the context of Apple Watch.

Discuss various consumer segments that arise from variation in resistance.

Reference no: EM132241727

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