Omnichannel retailers face in job standardization

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1. In your opinion, what challenges do omnichannel retailers face in job standardization and cross-training for their employees?

2. This case study provides a small glimpse into Grant. Additional information can be found through various resource materials. In reviewing Grant’s life and actions, was he a good manager, a good leader, or both? Justify your response.

3. Based on my experience most managers and employees sees HR as an informational and fix all department. HR is no longer viewed as an administrative. What are your thoughts?

Reference no: EM132241723

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