Do-all retailers provide public restrooms

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Assignment:

Another social issue hitting the news in 2018 has to do with Starbucks. Starbucks bathrooms are open to all - even those who aren't customers. Previously, the retailer's policy was that the bathroom was a service offered only to customers who were buying food, drinks, or other merchandise. The decision to open up the bathrooms followed the arrests of two black men who asked to use the restroom without making a purchase at a Starbucks in Philadelphia. The store manager called the police. The two men were arrested. Taylor (2018) writes,

In the aftermath of the events, many people of color shared similar experiences they've had at Starbucks, as well as other restaurants and stores. Black baristas told Business Insider that the incident was not surprising in light of the racism they had witnessed while working at the chain. This is not the first time that Starbucks has faced backlash for apparently targeting and excluding certain groups of people. (paras. 6-7).

As Taylor and Garfield (2018) report that Starbucks apologized and scheduled racial-bias training at all stores nationwide.

Is this uncommon? Do-all retailers provide public restrooms? Look into the legality of the issue. Comment on the issue from a social responsibility point of view. USE 3 OUTSIDE SOURCES!

Reference no: EM133944595

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