Discussion about customer relationship management

Assignment Help Management Theories

Reference no: EM132322595

Assignment: In this assignment, you will locate an article focused on Information Systems that has been published within the last 3 months. You will read and write a 1-2 page summary and reflection making sure to include your thoughts about the topic. Use well-known publications such as the New York Times, Wall Street Journal, Washington Post, Huffington Post, etc.

The article should be focused on a specific company or organization and cover one of the following topics covered in your reading this week:

• Enterprise resource planning (ERP)

• Supply Chain Management

• Electronic Data Interchange

• e-Marketplace

• Collaborative planning, forecasting, and replenishment (CPFR)

• 3-D printing

• Drones

• Customer relationship management (CRM)

• Knowledge management (KM)

Reference no: EM132322595

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