Discuss what the actual term means

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1. We are always comparing one thing to another to see if it is somehow better. Whether we know it or not, this practice has a name. It is called benchmarking and that is the topic of this week’s discussion. Discuss what the actual term means. What is the purpose of this technique? Discuss what benchmarking isn’t? Discuss the 5 phases of benchmarking. Do you feel this is a useful tool for a healthcare manager? Why or why not?

2. Why do airports need an individual SMS? What actions prompted the FAA to propose the creation of SMS at airports? in about 300 words.

Reference no: EM132239510

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