Discuss the emotional intelligence and its role in managing

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Reference no: EM132440386 , Length: 8

6-8 page paper (including cover page and references)

Question 1: give a broad overview of emotional intelligence and its role in managing the customer experience.

Question 2: the body of the paper should be on how "self regulation" plays a part in emotional intelligence.

Arial, 12 point font, double spaced.

Reference no: EM132440386

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