Reference no: EM132226326
1. Which of the following is considered a disability under the Americans with Disabilities Act (ADA)?
migraine
sinus infection
chicken pox
cerebral palsy
influenza
2. In diversity training, skill building differs from awareness building in that
skill building focuses on teaching unwritten “rules” or cultural values of an organization.
skill building aims to train employees and managers to deal effectively with one another and with customers in a diverse environment.
awareness building aims to teach specific skills to employees from diverse backgrounds.
awareness building only teaches employees to tolerate diversity, whereas skill building teaches employees to value diversity.
skill building ideally takes place prior to organizational assessment.
3. Which of the following is one of the disadvantages commonly associated with a diversified workforce?
extreme cohesiveness
increased misunderstandings and mistrust
lack of organizational flexibility
absence of stereotyping
increased groupthink
4. Which of the following is an advantage of managing a diverse workforce?
A. improved groupthink
B. reduced communication problems
C. increased cohesiveness
D. reduced mistrust and tension
E. enhanced perspective on a differentiated market