Reference no: EM133045740

MGT5085 Quality management plan

Assignment
In this assignment you will develop a project quality management plan for a dream house project. You can assume that your project management plan will be a component of the larger overall dream house's project management plan. (Keep in mind that for this assignment you need only create the quality management plan itself).

Assignment Purpose
In this assignment you will develop an approximately 3-8 page quality plan based on the approach described in the PMBOK® Guide.Your learning objective is to demonstrate a practical knowledge of how to implement quality onto a project based on the industry best practices described

Assignment Background
It is the quality policy of your construction company to always‘provide the customer with goods and services to the agreed-upon requirements in accordance with the details and price'.

To ensure that this policy is carried out on this project, you have been directed to produce a quality management plan that will ensure that this policy is adhered to through reviewsof both the actual work and the process used to create that work.

Assignment Instructions:
To help give this assignment context, below is an example of a Work Breakdown Structure (WBS) for a Dream House Project. It illustrates some of the tasks that would be typically associated with a project of this nature:

Section One Plan Quality Management (PMBOK® Guide Section 8.1):Plan Quality Management is ‘the process of identifying quality requirements and/or standards for the project and its deliverables, and documenting how the project will demonstrate compliance with relevant quality requirements and/or standards.'

For this section, select two WBS level 3 activities that would be appropriate for a project of this nature (you can either create your own, or pick them from the above WBS) and give two or three examples of associated quality standards that they would need to adhere to.
(Make sure that you clearly demonstrate a quality standard and not a task requirement or acceptance criteria).

Section Two Quality Assurance:Often, ensuring that the project work is done ‘correctly' is as important as ensuring that the end result fulfills the project's requirements. In this section you are to provide examples of how you will ensure that the work on the project followed all appropriate processes and applicable standards.

Provide practical examples of how you would integrate two of the quality assurance tools outlined in PMBOK® Guide section 8.2.2into your project.

You are to not onlyidentify the tools and techniques that you would use, but also to:
- Identify how you would formally integrate any quality checkpoints and audits that you feel you would need into your project's overall workflow; and
- Provide practical examples of how you would determine if the quality standards were adhered to or not.
Section Three Quality Control:‘Ensuring that the project outputs meet customer requirements is very important on a project.'Drawing upon the concepts, tools and techniques outlined in thePMBOK Guide section 8.3.2,the course textbook and lesson notes, provide examples of how two of the quality control tools that you have learned about could be used on a project of this nature to test that the project'soutput fulfills its requirements. (You are not provided with actual project requirements - but you can make some up that would be appropriate for a project of this nature). Ensure that you explain how the tools you select can be used for quality control on this project.

Keep in mind that the PMBOK provides a diverse set of industry best practices quality control tools and techniques (however, some of the tools would be appropriate for a project of this nature). These quality control tools and techniques include (but are not limited to):
o Quality Tools and Techniques(PMBOK Section 8.3.2)
o Quality Audits (PMBOK Section 8.2.2.5)
o Process Analysis (PMBOK Section 8.2.2.2)
Section Four Change Management:‘Change happens on all projects' - and unfortunately,sometimes the need for the change is overstated, while the impact of the change is understated - this can lead to scope creep.
You should expect to encounter change requests on all of your projects- knowing this, an experienced project manager will establish a strong change management process right at the beginning of the project. The change management process needs to ensure that additional funds and resources will be made available to the project to accommodate any and all changes that have been approved (this also includes adjusting the project schedule accordingly).
Drawing upon industry best practices, briefly identify the steps that you would follow to handle scope changes on a project of this nature.