Determine systems and processes

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Reference no: EM133293559

Case: You work for a community service organisation that provides services and programs for youth in your area. One of the services you provide is an employment readiness program that helps young people with job searching and vocational education career advice. Unemployment in your area has risen and this has placed greater demands on your service. Other community services organisation have also been referring young people to your program, but when the program was first designed, it did not take into account people with mental health issues. This group is disproportionately affected by unemployment as they can face more barriers to employment.

After noticing more and more young people with mental health needs approach your program for job help, you feel that the program is not adequate to cater for the needs of this particular group. A meeting is held within your organisation involving yourself as the program coordinator, your manager and staff involved in the current program. It is agreed that the program needs to be expanded to cater for young people aged 25 and under who have mental health issues.

You are responsible for analysing the needs of this group and developing a program to meet the needs of this group. After initial research, you have decided to model your program on the 

Individual Placement and Support Program (IPS Program)Links to an external site..

To help determine systems and processes that will be required to successfully implement the program, you must further engage stakeholders to examine the infrastructure of the program itself and to identify required standards to adhere to and other services and networks that can be drawn on.

Instructions

How do I Develop an engagement plan so that your stakeholders can be involved in identifying the systems and processes needed for my program, as well other services and networks to support implementation.

I need to Use the template provided to complete my plan.

In completing the plan, I need to make sure I identify:

three internal stakeholders and three external stakeholders
two ways you could gather feedback and input from internal stakeholders and two ways you could gather feedback and input from external stakeholders
three inclusion strategies for service users that takes into account individual differences, rights and needs
three supporting systems from other departments that need to be developed for the service
three supporting procedures that need to be developed for the service
two standards, two codes of practice and legislation relevant to this service.

Reference no: EM133293559

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