Describe your own experience with returning product

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Reference no: EM132478187 , Length: word count:250

Question:

Select a retail company and describe your own experience with returning product and the degree you were satisfied with the customer service you received. What would you do different if you were the retailer?

As an alternative to your own experience, you can use the experience of someone you know or from information in library articles.

Resources

Alqahtani, A. Y., & Gupta, S. M. (2018). Money-back guarantee warranty policy with preventive maintenance strategy for sensor-embedded remanufactured products. Journal of Industrial Engineering International. doi:10.1007/s40092-018-0259-5

Sbihi, A., & Eglese, R. W. (2010). Combinatorial optimization and Green Logistics. Annals of Operations Research; New York, 175(1), 159-175. doi:10.1007/s10479-009-0651-z

Sherafati, M., & Bashiri, M. (2016). Closed loop supply chain network design with fuzzy tactical decisions. Journal of Industrial Engineering International, 12(3), 255-269. doi:10.1007/s40092-016-0140-3

Instructions: Your initial post should be at least 250 words. Please respond to at least 2 other students. Responses should be a minimum of 100 words and include direct questions.

Reference no: EM132478187

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