Describe the criteria for evaluation of baldrige application

Assignment Help Project Management

Reference no: EM132555020

PMAN 639 Project Quality Management - University of Maryland Global Campus

Part A. Please answer the following True or False questions

Q1) The Soft Quality Management Practices have only indirect effect on the organization performance

True ______ False______

Q2) Quality management seeks to ensure the consistency of products and services.

True ______ False______

Q3) The Baldrige Award was created by American Society for Quality

True ______ False______

Q4) Planning Quality Management process is concerned with the quality that the project work needs to have

True ______ False______

Q5) ISO 9000 goal is to improve quality

True ______ False_____

Q6) During managing quality process, the requirements from quality plan are turned into test and evaluation instruments

True ______ False______

Q7) During managing quality process, the requirements from quality plan are turned into test and evaluation instruments

True ______ False______

Q8) Quality metrics are output of managing quality

True ______ False______
Q9) Quality and grade are the same concepts

True ______ False______

Q10) Inspection keeps errors out of the hands of customers

True ______ False______

Part B. Please answer the following multiple choice questions (each worth 3 points)):

Q1. The following are tools/techniques in quality planning except ---------

A) Data gathering
B) Flowcharting
C) Test planning
D) Change request
E) Cost-benefit analysis

Q2. The Quality Control Handbook was published by:
A) Deming
B) Crosby
C) Juran,
D) Feigenbaum

Q3. Deming emphasizes that training should be

A) Hands on
B) Mandatory
C) Available to everyone
D) Based on employee performance
E) Self-paced

Q4. Which of the following is not a Deming's point

A) Constantly improve the system
B) Quality is free
C) Adopt a new philosophy
D) Institute education and self-improvement

Q5. The following are tools/techniques in controlling quality except -----------------
A) Data gathering
B) Data analysis
C) Statistical sampling
D) Test planning
E) Root cause analysis

Q6. The key requirements to consider for the quality of a product's life cycle include the following except --------------------:
A. Reliability
B. Safety
C. Price
D. Serviceability
E. Maintainability

Q7. The following Organizations can apply for the Baldrige Award except _________________
A. Schools
B. Non-profits
C. Small manufacturing companies
D. European companies
E. All of the above
F. None of the above

Q8. The Crosby's 4 absolutes of Quality does not include -----------------
A) Quality means conformance to requirements
B) The system for causing quality is prevention
C) The performance standard is fitness for use
D) The measurement of quality is the price of nonconformance

Q9. Baldrige Award has __________ Critera
F. 5
G. 7
H. 10
I. 30
J. 50

Part C. Please respond to the following questions. Each question is worth 10 points:

Q1) As quality engineer you are asked to organize the following cost items into the categories of Quality Cost (Prevention, Appraisal, Internal Failures and External Failures). Items that are not quality cost should be grouped into non-quality cost category
• Incoming parts inspection
• In-process inspection
• Quality planning
• Final inspection
• Unit testing
• Design Review
• Process capability evaluations
• Quality improvement team meetings
• Quality education and training
• Routine maintenance
• Code walkthrough
• Supplier Audit
• Scrap
• Rework
• Quality improvement projects
• Re-inspection
• Warranty claims
• Re-testing
• Downgrading products
• Revising drawings
• Processing customer complaints
• Customer returns
• Product recalls
• Software update
• Service level agreement penalties
• Customer change request
• New product release
• Product design
• Prototyping
• Design to manufacture transfer
• Software upgrade
• System enhancement
• Software Integration
• Procurement
• Process reengineering
• Site installation
• Software integration
• Site survey
• Product redesign

Q2) Describe the criteria for evaluation of Baldrige applications

Q3) What are the Enterprise Environmental Factors?

Q4) Describe Deming's System of profound knowledge

Q5) You have been assigned by your VP to conduct a benchmarking exchange. List and describe the steps you will take to conduct this benchmarking exchange to completion.

Attachment:- Project Quality Management.rar

Reference no: EM132555020

Questions Cloud

How does the issue relate to the natural sciences : Provide a brief overview of the scientific background of your issue and question. How does the issue relate to the natural sciences?

What is the expected return on equity : What is the expected return on equity under each current asset level? (Assume 40% corporate tax rate)

Organizational theory articles : Pick one of the following terms for your research: code of ethics, conscious capitalism, corporate social responsibility (CSR), culture, ethical dilemma,

Calculate the discount rate and fill in the value : Calculate the discount rate and fill in the value in the provided space on the template. Determine the relevant cash flows for the machine in the provided

Describe the criteria for evaluation of baldrige application : Describe the criteria for evaluation of Baldrige applications and Describe Deming's System of profound knowledge

What did san diego do well to have very few deaths : What did San Diego do well to have very few deaths from the virus? California Governor Gavin Newson issued to stay-at-home order to protect the health.

What is the total synergy generated in pv terms : The following table gives the information on the 2 companies for the year just ended:

Applications of variable and attribute data : What are the applications of variable and attribute data? How do different sampling methods impact continuous improvement projects ?

What the payback period for the machine in years closest to : The reductions in cost occur evenly throughout the year. The payback period for this machine in years is closest to (Ignore income taxes.)

User Account

All Pages