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Demand of the consumers and stakeholders

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Question:

Weiss (2008) stated, ". . . that issues and crisis management should be part of a company''s management strategy and planning process" (p. 184).

Companies can be fatally damaged if they do not and anticipate and respond to unplanned events (Schermerhorn & Uhl-Bien, 2011). Leaders need to plan for the unexpected.

The best case of controlling a crisis and maintaining the trust of the public was back in 1982 when Johnson & Johnson immediately and effectively handled the incident of the cyanide-laced Tylenol capsules.

https://en.wikipedia.org/wiki/1982_Chicago_Tylenol_murders

https://www.mallenbaker.net/csr/CSRfiles/crisis02.html

Question for everyone: Can you think of any other examples of leaders having to make unplanned (or planned) changes to meet the demands of the consumers and stakeholders?

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The paper discusses about the unplanned changes made by any business and how it helps to improve the status of the organization. What are the effect of unplanned changes in meeting the demand of customers and stakeholders. The assignment has been prepared for 258 words excluding bibliography.

Reference no: EM131411716

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