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Large company and been successful for a while but numbers and $'s going down. You then conducted a telephonic survey and found that some customers were not satisfied with some service aspects. You decide to use the 5 service gaps model to ID the problems and use the 5 steps of service quality to respond to the aspects that affected your service.
The goal of Case Study One is to apply project management skills acquired in the first three modules to a real-world project or situation. Project Initiation and Planning- Evaluate initiation and planning processes and Project/organizational struct..
Provide a brief description of the company that you have selected and the product or service that you are analyzing. Discuss what quality means for this product.
A particular raw material is available to a company at three different prices, depending on the size of the order. The cost to place an order is $60. Annual demand is 3,100 units. Holding (or carrying) cost is 20 percent of the material price. What i..
A governmental supply warehouse is implementing a cycle counting system whereby class, A items are counted monthly, B items quartely, and C items annually. Of the 6,300 items in inventory, 900 re in class A, 2,100 are in class B, and the remainder ar..
Telsteer Mobil, a smartphone manufacturer, is working on developing its next-generation products. It has decided on a strategy of focusing on a narrow buyer segment and outcompeting rivals by offering buyers customized product features for specialize..
Describe the concept of systems dynamics. Describe the relationship of systems dynamics to global operations and the supply chain.
How can an organization optimize supply chain management to improve results and remove obstacles? Support your answer with two current examples.
Give an example to compare and contrast social marketing and cause-related marketing. Why is cause-related marketing often successful?
A certain 5-year-old machine has a salvage value of $1200 if sold today, and of $400 if sold 5 years from now. Its operating expenses are $800 per year. There is also the possibility of overhauling the old machine at a cost of $600, which would incre..
Describe each of the five demand components in a time-series of past demand data - Suggest a suitable forecasting method that Benetton could utilize while predicting demand for the upcoming year.
What are Crocs core competencies. How do they exploit these competencies in the future? How do the Crocs core competencies fit with alternatives in question 2. How should Crocs plan its production & inventory. How are gross margins affected?
What were their major concepts. Process of theory proposed. Process - Driven Quality Requirements
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