Reference no: EM131499250

Question

CUSTOM DECISION SUPPORT SYSTEM FOR AN INTERNATIONAL AIRLINE

A major international airline (of your choice) wants to upgrade its rostering tool, which has had many upgrades and still used some manual input. A salesman has convinced them to consider a new Intelligent Automated Rostering Toolkit.

Expected benefits are:

More efficient scheduling of crews, such that % utilisation of human capital improves significantly

Reduced costs as more efficient use of home crews is used (crews go home over their shift, rather than stay in an overseas hotel)

More dynamic rescheduling based on staff requests (preferences, holidays, sick leave etc.)

Better staff morale and staff retention rates based on a more dynamic, responsive and fairer rostering system.

Adherence to all internal and externally imposed staff rostering rules.ASSIGNMENT BACKGROUND
Your group has been assigned one of the projects in Appendix 1. Groups can ‘request' their preferred topic from Appendix 1 on a first come, first served basis. Some case studies clearly identify the organisation and system, others are more open. Make sure that the group decides on a specific organisation and system, based on the project briefing. Groups should have 4 members, and allocation of report segments is to be discussed with the lecturer.

You work for MIT Consulting, a leading IT project consulting company. Your expertise is in project management, scoping a project in terms of feasibility and providing an overview plan for board approval, negotiating with vendors and managing implementations.

You have been hired by the Client to provide a preliminary Project Plan for an important internal project. Client staff support the project and have secured Board approval for MIT Consulting to take the project to the next phase. (Prior consultants have recommended the project, but not fully scoped the detail.)

Your brief is to objectively assess the project and address the following issues in your report to the Board:

REPORT FORMAT

The Presentation should also be submitted by the due date and time (as a PowerPoint file) in a separate iLearn submission tool.

One group member should submit through the class web site at:
https://ilearn.mq.edu.au/.

Marking for this assignment is somewhat complex. Firstly, each student will be given a mark out of 10 for their presentation, based principally on the content, rather than the delivery. Students should present on one of the four components. Then, I will mark the entire report on its merits. Each student will be given the report mark, modified by the individual peer review forms. I will discuss this marking regimen in class.

PRESENTATION
- Each group will have 20 minutes as MIT Consultants to present to the Board of the Client organisation. Each student is to present the section for which he or she was responsible. The lecturer will require a hard copy and of the presentation. Ensure that student responsibilities are clearly defined at the beginning of the presentation. Upload a soft copy in the iLearn assignment submission tool.

- 10 minutes will be allowed for questions and discussion.

- MIT Consultants needs to justify its substantial fee in providing this overview project management plan.

- After summarising the business case, the Client wants to hear your recommendations on the benefits realisation strategy. How can benefits be measured? How will the customer know the project has been successful from a business perspective?

- What process model for the project do you recommend? Give a diagram. If necessary, start with an overview and then drill down to more detail. What is your rationale?

- What are the major context specific risks? Can these risks be mitigated? Are the treatment strategies cost effective?

- How do the Consultants feel about this project? In your experience, how would they rate the project in terms of priority for the Client? Do you recommend against the project? Why?

Attachment:- Assignment.rar