Create a training plan for customer service program

Assignment Help HR Management
Reference no: EM13868540

You are the training coordinator in the human resources department. Your supervisor has asked you to create a Customer Service training program using new methods of training. Review the traditional training methods and conduct academic research on new methods. In a 2-3 page report, prepared in APA style with at least two references, do the following:

Describe three new training methods and explain which one of these methods you selected for this Customer Service training program and why.

Create a training plan for this Customer Service program and include it in your report. Provide a framework for the development of your Training Plan.

Finish your report with a description of how you will evaluate if the Customer Service program was successful.

Reference no: EM13868540

Questions Cloud

Financial advisors each year to earn return : Billions of dollars are paid to financial advisors each year to earn a return that is superior to what an individual could earn on his or her own. John Bogle started the Vanguard Company and the first index mutual fund. Please discuss what index fund..
Create the performance appraisal with the standards : Continue by creating the job description. Be sure to include the descriptive header, the summary, the major functions, and then the job-specifications. Finish your report with an explanation of how you will use the job description to create the pe..
What is the y-intercept of your company : What percent of variation in returns is explained by the market index? What is the y-intercept of your company? What does it mean? Is it significantly greater than zero? Does CAPM appear to explain the returns of your company very well?
Describe what is meant by coaching employees : Describe what is meant by "coaching employees." Create a coaching plan for your team. Be sure to discuss what type of organization you chose and what your team does in that organization
Create a training plan for customer service program : Create a training plan for this Customer Service program and include it in your report. Provide a framework for the development of your Training Plan
Balance sheet-what is the firms net working capital : The assets of Dallas & Associates consist entirely of current assets and net plant and equipment. The firm has total assets of $2.8 million and net plant and equipment equals $2.4 million. What is the company's total debt?  What is the balance of cur..
Interest rate is compounded quarterly-find the interest rate : On her 14th birthday, a girl inherits $14,000 which is to be used for her college education. The money will be deposited in a trust fund that will pay her R dollars on her 18th, 19th, 20th, and 21st birthday. A loan with a quarterly payment of $1440 ..
Define and describe internal communication : Address the following points and include comprehensive speaker notes that provide an explanation for each concept: Define and describe internal communication. Should an implemented EHR system improve operations? Why or why not
Perpetuity value : Given an interest rate of 4 percent per year, what is the value at date t = 5 of a perpetual stream of $2,400 payments that begins at date t = 10?

Reviews

Write a Review

HR Management Questions & Answers

  Strategic human resource management - consulting

Describe the ethical dilemmas that may arise if you use your expert knowledge of other organizational HRM strategies with the new client.

  How will you gather data interviews questionnaires or group

explain the group its purpose work function how this group fits into the overall organization its reporting

  Problem regarding the common and preferred stock

Respond to the following independent issues concerning the capital stock of corporations in your initial post:

  Likelihood of barriers interfering with the communication

In a 250-300 word response, identify what techniques you can implement to improve the likelihood that your communications will be received and understood as you intended. Can you identify and reduce the likelihood of barriers interfering with the ..

  Discuss the performance of each company''s chosen strategy

Discuss the impact on performance of each company's chosen strategy. Have these companies been successful relative to their competitors. Why or why not. If so, how. Please be sure to clearly identify the direct link between the company's strategy ..

  Write down a 100- to 200-word response to each of following

write a 100- to 200-word response to each of the following questions. provide citations for all the sources you

  Investment in one of the two common stock

(Expected rate of return and risk) Summerville Inc. is considering an investment in one of the two common stock. Given the information that follows, which investment is better, based on the risk (as measured by the standard deviation) and return o..

  Discuss types of financing that support public organizations

Discuss the types of financing that support public, non-profit, and for-profit organizations; analyze the role of contracts (agreements) for services by government agencies with nonprofit and proprietary organizations.

  Public relations use of a press release message content and

public relations use of a press release message content and purposesince ggi has very little or no market recognition

  Models of conceptualizing addiction

Compare and contrast two models of conceptualizing addiction. Write a 1,050-to 1,400-word paper briefly describing the models, how they are synergistic, or how they take competing views.

  Changes implemented under ppaca

How do you feel that hospitals be affected by the changes implemented under PPACA? As a hospital CEO, which kinds of strategic management should you be doing right now to prepare for PPACA phase-in over the years ahead?

  Expanding a car rental company internationally1 prepare a

expanding a car rental company internationally1. prepare a recruitment advertisement for a site manager position for an

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd