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Your construction firm was the low price bidder on a plan to build three new runways at an airport. After winning the contract, you assured the airport commissioner that your work would far exceed the minimum quality specs in the contract. However, a test of the batch of concrete for the second runway shows that it’s not as strong as the concrete you’ve been using. It does exceed the specs in the contract, but barely. Throwing the concrete away would eat up most of the profit expected from the job and also delay the airport in using the runway. There are various options. You could proceed with the project and be quiet about it, or perhaps call the commissioner and ask for quick approval. Alternatively, you could proceed but later admit what happened. With or without approval, you could offer a special warranty. Explain what you would do. What, if anything, would you say to your employees about your decision.
Northeastern Insurance Company is considering opening an office in the U.S. The two cities under consideration are Philadelphia and New York. The factor ratings (higher scores are better) for the two cities are given in the following table. In whi..
The Dolomite Corporation is making plans for a new factory. One department has been allocated 12 semiautomatic machines. A small number (yet to be determined) of operators will be hired to provide the machines the needed occasional servicing. Pool th..
Examine performance measurement systems that reflect customer requirements and process improvement results. Discover various types of key performance indicators or critical success factors for multi-level metrics.
What is Call centers typically have high turnover. The director of human resources for a large bank has compiled data on about 70 former employees at one of the bank's call centers in the Excel file Call Center Data.
Diabetes The goal of this assignment is to illustrate the impact ofcombining complex pathophysiologic concepts using diabetes mellitus as theselected clinical model. Read the case study below and answer the questions using complete sentences. T.J., a..
Explain the concept of quality function deployment. Link your answer to the leadership commitment to quality and the development of a robust and effective quality strategy
ABC Corp. issued 15-year bonds 2 years ago at a coupon rate of 10.6%. The bonds make semi-annual payments. If these bonds currently sell for 97% of par value, what is the YTM?
The CFO feels this move is a big cash savings plan, one that could save the company a lot of money. The CIO feels the risk is too high and wants you to develop an Awareness presentation and Information Guide handout to outline the Pros and Cons of..
Based on the CCL article and Kegan videos, post reactions to the four conditions for vertical development and the three-stage development process described by McGuire and Rhodes (CCL article). Center for Creative Leadership “Future Trends in Leadersh..
Midtown Motors, Inc. has hired a marketing services firm to develop an advertising strategy for promoting Midtown’s used-car sales. The marketing firm has recommended that Midtown use spot announcements on both television and radio as the advertising..
History has shown that people tend to rebuild in disaster-prone areas. Should governing bodies prevent this from occurring for the sake of the overall safety of the community? Why or why not?
A firm is about to undertake the manufacture of a product, and it is weighing three capacity alternatives: small job shop, large job shop, and repetitive manufacturing.
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