Compare service operations and manufacturing operations

Assignment Help Management Theories

Reference no: EM131150019

Case Study: Nissan Motor Company Ltd.: Building Operational Resiliency

I. Generating Value

A. Evaluate how the company in the case study uses operations management functions to provide products and generate value for its customers. Support your claims with examples from the case study or outside sources. ---Insert updated response from MS 1. Be sure to include the updates requested from the prior submission, even if you earned full credit as these are graded more rigorously.

B. Assess how this company achieves a competitive advantage using operations management. Provide examples found in the case study or outside sources to support your reasoning. ---- Insert updated response from MS 1. Be sure to include the updates requested from the prior submission, even if you earned full credit as these are graded more rigorously.

C. Compare and contrast service operations and manufacturing operations at the company in the case study. How are they the same? How do they differ? How does each of these operations provide value for their customers? --- Insert updated response from MS 1. Be sure to include the updates requested from the prior submission, even if you earned full credit as these are graded more rigorously.

II. Theories and Techniques

A. Explain how gross-to-net calculations are processed for material requirements planning (MRP). What specific input files would the company in the case study need to include in this process for a successful MRP? How would you use the MRP information to improve the operations as the manager of this company? ---MS Final. Look at page 554. The MRP description in the margin touches on the specific input files.

B. Compare and contrast the critical path method (CPM) and the program evaluation and review technique (PERT). What types of projects at this company would favor PERT over CPM? Why? What types of projects at this company would favor CPM over PERT? Why? --- Insert updated response from MS 1. Be sure to include the updates requested from the prior submission, even if you earned full credit as these are graded more rigorously.

C. Explain the four primary priority rules for job sequencing. In what instances at the company might each rule be most advantageous? When would each rule be most disadvantageous? Support your claims with citations from your textbook or outside sources. ---MS Final. Look at page 599. Those are the priority rules we are looking for here. A brief description of what each of these are with a positive and negative application.

D. Explain the five steps of the theory of constraints (TOC) process. To what processes might the company in the case study apply TOC? Why would applying TOC to these processes be advantageous? --- Insert updated response from MS 2. Be sure to include the updates requested from the prior submission, even if you earned full credit as these are graded more rigorously.

E. Explain the steps used to develop a forecasting system. How would these steps be specifically utilized by this company? What do you predict would be the result of implementing a forecasting system for the top-selling product line at this company? --- Insert updated response from MS 1. Be sure to include the updates requested from the prior submission, even if you earned full credit as these are graded more rigorously.

F. List the major categories of supply chain risk and associated risk-reduction tactics. How could the company mitigate exposure to supply chain disruptions caused by natural disasters? For example, consider the 2011 earthquake and tsunami that devastated parts of Japan. --- Insert updated response from MS 1. Be sure to include the updates requested from the prior submission, even if you earned full credit as these are graded more rigorously.

G. Summarize the following theories: just in time (JIT), Toyota Production System (TPS), and Lean. How are these concepts related? Describe the advantages and disadvantages for using each of these concepts at the company presented in the case study. --- Insert updated response from MS 3. Be sure to include the updates requested from the prior submission, even if you earned full credit as these are graded more rigorously.

H. Describe how total quality management (TQM) principles and tools can be used to improve quality in the latest line of products in the context of the case study. --- Insert updated response from MS 2. Be sure to include the updates requested from the prior submission, even if you earned full credit as these are graded more rigorously.

III. Data Analysis

A. Draw a hypothetical process (time-function) map for producing a recently released (within the past two years) product manufactured by the company. As an operations manager, how will you use the value map? Be sure to include your process map within your case study analysis. --- Insert updated response from MS 2. Be sure to include the updates requested from the prior submission, even if you earned full credit as these are graded more rigorously.

B. Draw a cause-and-effect diagram that assesses why some of the company's supply chain partners might have struggled to implement some of the company's newly developed materials. Summarize your findings from the diagram. --- Insert updated response from MS 2. Be sure to include the updates requested from the prior submission, even if you earned full credit as these are graded more rigorously.

C. Considering the data and options below, determine where the company should locate its new manufacturing plant. Explain why this would be the favorable location.---Insert updated response from MS 2

Factor	Weight	Mexico City	Columbia, SC
Political Risk	.25	70	80
Transportation Costs	.20	40	90
Labor Productivity	.20	85	75
Rental Costs	.15	90	55
Labor Costs	.10	80	50
Taxes	.10	90	50

D. The company believes that it might have some inefficiency in its inventory management process. Develop an ABC classification system for the following 10 items. Based on this information, what do you recommend for improving inventory management? -MS Final. See page 478.

Item	Annual Demand	Cost/Unit
I5	1750	10.00
D1	6000	10.00
A2	3000	50.00
E9	1000	20.00
J8	2500	5.00
C7	1500	45.00
B8	4000	12.00
G2	300	1500.00
H2	600	20.00
F3	500	500.00

Sustainability

A. Describe how the emerging concept of the triple bottom line can be used to enhance operations management at the company. Be sure to address each component of the triple bottom line. - Insert updated response from MS 3. Be sure to include the updates requested from the prior submission, even if you earned full credit as these are graded more rigorously.

B. Explain how the company integrates ISO 14000 standards in its manufacturing plants. Support your explanation with citations from your textbook or outside sources. - Insert updated response from MS 3. Be sure to include the updates requested from the prior submission, even if you earned full credit as these are graded more rigorously.

C. Describe ways through which the company can integrate corporate responsibility principles into their operations. Which of these do you believe to be the most effective? Why? Support your opinions with citations from your textbook or outside sources.- Insert updated response from MS 3. Be sure to include the updates requested from the prior submission, even if you earned full credit as these are graded more rigorously.

Attachment:- Nissan Motor Company Ltd. Building Operational Resiliency.rar

Reference no: EM131150019

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