Reference no: EM132392511

BSBMGT402 - Implement Operational Plan Assignment -

Assessment Description -

In response to the scenario provided, you will consult with your manager (assessor) to determine resource requirements, develop a detailed action plan for the implementation of an operational plan, identify and use KPIs to monitor performance, develop a contingency plan, and develop a written proposal (simple business case) for fulfilling resource requirements in accordance with organisational policies and procedures.

Procedure -

1. Consider the scenario, task and supporting documents provided in the appendices.

2. Prepare to consult with your manager (assessor) and agree on a time.

3. Consult with your manager. Discuss:

a. resource requirements

b. options for implementing operational plan

c. performance indicators

d. possible risks to implementation of operational plan and potential control measures and reporting - ensure you discuss possible impact on work teams and your proposals for providing information and consultation with workers to ensure they are included in the planning process.

e. problem-solving methods.

4. Develop a plan for implementing operational plan with respect to one resource (personnel, physical resource); include monitoring and reporting activities.

5. Develop a balanced scorecard for use in performance management of a team leader.

6. Develop a contingency plan for managing a risk to implementation. Include consultative activities.

7. Develop a one-page draft business case to propose resourcing. Include:

a. approximate cost for each item

b. explanation of benefit for organisation

c. summary of delegation authority and organisational procurement process.

8. Submit all documents required in the assessment task above to your assessor. Ensure you keep a copy of all work submitted for your records.

Scenario - StorPlus Pty Ltd

Task - It is the beginning of the 2012/2013 financial year. You are the warehouse business manager for the Caboolture warehouse. Market research has indicated your warehouse has a great potential for growth this financial year. According to operational plans, the business plans to lift distribution capacity by 15% overall to meet projected demand. The target for your warehouse is 20%.

You will need to consult with the operations general manager to discuss:

• resource requirements
• options for implementing operational plan
• performance indicators for team leaders to adhere to operational plan
• possible risks to implementation of operational plan, control measures and consultative process.

Your manager possesses the information you need; however, you will need to plan your meeting carefully and consider questions you will need to ask in order to gather necessary information to complete this task.

Your budget for HR resourcing is $300,000 per annum and your budget for new plant and equipment is $250,000.

In order to raise distribution capacity by 20%, all resourcing measures will need to be in place by the end of the first quarter and show 20% improvement in distribution capacity by the end of the second quarter.

You will need to:

• develop an implementation plan
• use performance measures to develop a balanced scorecard for use in performance management of a team leader in your team
• undertake a risk assessment and develop a contingency plan for identified risks
• develop a one-page draft business case for resourcing that the operations general manager may use to make proposal to the board of directors.

Attachment:- Implement Operational Plan Assignment Files.rar