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With more than 12,000 employees in its health plan, Rent-A-Center was looking for a better way to get its employees the medical advice they required, while also reducing health plan costs. The company signed an agreement with Teladoc, Inc. Teladoc's doctors provide medical consultations over the phone. In the first 16 months the new telemedicine program was in effect, Rent-A-Center saved more than $770,000 in doctor and hospital visits and in employee productivity that would have been lost.
The program seems to be win-win. The Teladoc consultation is free to employees, compared to a $20 office co-payment, and the doctors are available 24 hours per day, usually within 30 minutes. If necessary, they call in antibiotics prescriptions. And for Rent-A-Center, there's that extra $770,000 in their bottom line.
Discussion Questions
1. What do you think about adopting such a program in the workplace? Would you recommend this program to your employer? Why or why not? What other insurance benefits would you recommend?
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