Q. Write short note on improving business qualities?

Ans. One of the strategic business worth of information technology is its role in making major improvements in a company's business processes. Investment in information technology is able to help make a firm's operational processes substantially more efficient and its managerial processes much more effective. Making such enhancements to its business processes could enable a company to improve quality, cut costs and customer service and develop innovative products for new markets. The information technology is able to be used strategically to improve business performance in many ways other than in supporting reengineering initiatives. One important strategic thrust is constant quality improvement popularly called Total Quality Management (TQM).