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QUESTION 1
(a) The grouping of organizational activities (usually into 'departments' or larger 'divisions') can be done in different ways. Outline 7 criteria which can be used for the grouping of organizational activities briefly explaining how each of the criteria influences the grouping
(b) Why do organizations need a structure?
QUESTION 2
(a) Why must management delegate few authority and responsibility in large complex organizations?
(b) Why, in practice, many managers are reluctant to delegate and attempt to do many routine matters themselves in addition to their more important duties?
Implementation of TQM Implementation of TQM is not an easy task as it requires a total change in organizational culture shifting of responsibility to management and
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"No organisation can succeed without a certain level of commitment and effort from its members. For that reason .... cholars have always formed theories about Motivation." (a)
Question 1 (a) Explain on the process of communication, laying emphasis on the various elements that characterise the communication process. (b) What are the different
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