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Question:
a. Research shows that there are five key cross-functional CRM processes that need to be considered by most organizations. What are they ?
b. The emergence of CRM as a management approach is a consequence of a number of important trends. What are they?
c. The problem faced by many organisations, both in deciding whether to adopt CRM and in proceeding to implement it, stems from the fact that there is still a great deal of confusion about what constitutes CRM. Give three reasons for this confusion ?
business management
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Hello, I have an assignment I need to complete in the next 6 weeks and want to know how your service works? It is 1 of 2 modules I require to complete my studies. Can you please a
QUESTION 1 Communication constitutes the exchange of information and the transmission of meaning. As such it is the lifeblood of an organisation." Discuss. QUESTION 2 D
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Asdiscuss the problems of using profit to measure performancek question #Minimum 100 words accepted#
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