Describe and explain the transformational leadership model, Business Management

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Question 1:

(a) Give a brief description of the fight-or-flight response.

(b) Outline the difference between stress and stressors.

(d) Negative effects of stress occur in three main areas. List these three main areas and provide at least 2 examples of each?

(e) What is meant by the term stress management? List any two organisational stress management programs.

Question 2:

(a) Identify and describe the five interpersonal sources of power.

(b) Describe the following forms of conflict:

(i) Procedural conflict
(ii) Approach-avoidance conflict
(iii) Horizontal conflict

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