Satisfaction level - efficiency of document delivery service, Other Management

Assignment Help:

Satisfaction Level:

Ideally, DDS should target at satisfying all the requests it receives for the supply of the documents. However, in practice this target is not achievable even from the most comprehensive centralised collection. In general, a satisfaction level of 90-95 per cent is recommended and considered very good. A high satisfaction level depends not only on the availability of the required document in the centre that offers the service but also on the ability of the centre to locate and supply it from elsewhere in the world as quickly as possible.  


Related Discussions:- Satisfaction level - efficiency of document delivery service

Statistical process control, Problem QC is often performed by a team of...

Problem QC is often performed by a team of professionals who use specific techniques. These techniques do vary depending on the intended measurement. Without QC techniques, a c

Microform reading room collection and production units , Microform reading ...

Microform reading room, collection and production Units in Reader Activity Area of library building -library management These days, more and more use being made of microforms-

Define personality, QUESTION (A) Define personality (B) Explain, wit...

QUESTION (A) Define personality (B) Explain, with example, the structure of personality according to the psychoanalytic theory (C) Defense mechanisms are unconscious stra

Need for technical processing - library management, Need for Technical Proc...

Need for Technical Processing: The need for technical processing has been  brought about by a number of reasons/factors. They are:  1) Accelerated  growth of information  r

Context setting - value-added information services, Context Setting   '...

Context Setting   'Context setting' implies that the significance and inter-relatedness of individual dataitems be made explicit, and piece of information in the entire scheme

Microform reading equipment -library equipment, Microform Reading Equipment...

Microform Reading Equipment -LIBRARY EQUIPMENT-LIBRARY MANAGEMENT Some aspects of  microform reading room and storing equipment are already discussed above. You are going t

Quality assurance plan, Q uality assurance plan The quality assurance ...

Q uality assurance plan The quality assurance plan is to establish the goals, the process and the responsibilities needed to implement the effective quality assurance function

Progress billings and payments, P rogress billings and payments: Pa...

P rogress billings and payments: Payment is the valuable control tool in  your  hands.  You  should  ensure  that  progress  payments  are determined objectively and design

Identification based trust and calculus based trust, Question 1 Differe...

Question 1 Differentiate between identification based trust and calculus based trust. Question 2 M. Thomas, the Managing Director of a company has recently attended a w

Periodicals receiving work, PERIODICALS RECEIVING WORK: The work of re...

PERIODICALS RECEIVING WORK: The work of receiving periodicals is perhaps the most difficult activity in the Periodicals Department. It requires thoughtful planning and systema

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd