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Satisfaction Level:
Ideally, DDS should target at satisfying all the requests it receives for the supply of the documents. However, in practice this target is not achievable even from the most comprehensive centralised collection. In general, a satisfaction level of 90-95 per cent is recommended and considered very good. A high satisfaction level depends not only on the availability of the required document in the centre that offers the service but also on the ability of the centre to locate and supply it from elsewhere in the world as quickly as possible.
Question 1: "One of the main challenges of hotel management today is the rapid changes in customer requirements, trends and tastes, resulting in the necessity for frequent exte
Acquisition Through Gifts/Donations: Gifts and donations constitute an important source acquisition of reading materials in a library. Many a library has benefited enormously
Question 1: You are employed as a consultant to undertake a reform programme in a particular public sector environment. Provide a detailed checklist for a sustainable reform p
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Information Services: In that part we shall discuss eight types of information services: Current Awareness Service (CAS) Selective Dissemination of information (SDI)
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