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Question 1:
Identify the raison d'etre and the relation of culture in hospitality. Use a diagram to illustrate the characteristics that influence the cultural environment and clearly explain what each characteristic reflects.
Question 2:
(a) Describe elements around which the hospitality concept is based.
(b) Referring to (part a), Hospitality organisations provide food and / or beverages and /or accommodation in a service context in a way that is to keep the mix of the elements of the hospitality concept. Provide elements that hospitality organizations use to market their products and services.
Question 1: (a) Explain the basic philosophy behind quality management systems such as those specified in ISO 9000:2000 series. (b) Discuss how an effective quality manageme
Fiction: Fiction needs most careful consideration in view of heavy demand and use and its ephemeral nature. Still its heavy use may prompt librarians to decide on binding, b
Brief History of Quality and Project Management It would be interesting to track down how the quality movement and the project management approach began and how today they stan
Sequence Arrangement: Distribution of library materials in the library may be based on any one or more of the following features. Access Consideration : The library may d
COOPERATIVE CATALOGUING In cooperative cataloguing a group of independent libraries share the cataloguing work. Needham says that cooperative cataloguing refers to "a situati
INFLIBNET (Information and Library Network) The University Grants Commission (UGC) in its attempt to establish networking has taken the initiative and decided to develop a ne
Home Bindery vs Commercial Bindery: The decision whether to send material to a commercial binder or to have a binder in the library is to be decided first. As binderies become
Question 1: (a) The accident rate of two companies of similar size and producing identical product is found to differ. Explain possible reasons for this difference. (b) Th
DOCUMENT ACCESSIONING: All the books and documents received in the library are taken into its stock by a process called Accessioning which involves the assignment of a seria
Pre-requisites for a Union Catalogue Compilation of a union catalogue is possible only through library cooperation. Any such compilation should be very clear in the beginning
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