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The most recent research on team processes argues that during its life a team moves between two time-phases. During the transition phase teams plan or evaluate their activities, to guide the accomplishment of their goals. During the action phase a team focuses on processes that lead to getting the work done (Marks, Mathieu & Zaccaro 2001).
Marks et al. (2001) identified a number of processes that are prevalent in each phase of a team's life. The transition phase includes the following processes: mission analysis; goal-specification; and strategy formulation and planning. Action processes include monitoring progress towards goals; systems monitoring; team monitoring and backup; and coordination. Interpersonal processes are prevalent in both phases. Interpersonal processes include conflict management; motivating and confidence building; and affect management. The relationship between the three types of processes is depicted below:
These two models are not necessarily contradictory to each other. In fact, Chang, Bordia and Duck (2003) found that both models complement each other. They observed project teams w
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