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Quality is customer defined:
Quality of service or service excellence is a desire to maintain or strengthen the commitment to the library's philosophy of service to users. Quality is defined as the gap between a customer's expectations and perceptions. Such customer focus requires not only an attention to internal processes but also an awareness of the external marketplace.
Only a match between the requirements of the marketplace and the internal processes and operations will lead to quality service.
The individual is a central feature of organisational behavior and a necessary part of any behavioral situation. According to the study findings, that organisational value has help
Organisational Style: Whether the participative approach can really work depends upon the type of organisation and its' functioning. An open organisation is more likely to en
what are the segments involved in project management structure?
Budgeted cost of work performed (BCWP), or "earned value" (EV), in project management is the budgeted cost of work that has truly been done in carrying out a scheduled task in a p
A highly sensitive device used to measure electricity activity in the brain is required to have a variance in measurements not exceeding 0.0001 volts^2. if the variance exceeds thi
What are included in the privatisation of public sector undertakings? Privatisation of public sector undertakings: It is consisting of witnessed the trend toward opening
computer crime is defined by
outcomes of quality control
Product Based Layout Also called the straight line layout or layout for serialized manufacture, product layout involves the arrangement of machines in one line depending upon
Question Using a project drawn from your own experience, discuss the following- (a) What are the two primary stages of risk management of a project? (b) What are the four
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