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QUESTION 1:
(a) Explain how TWO of the given gurus have contributed to the Quality Movement, highlighting the major points of their philosophies:
(i) Edward Deming (ii) Philip Crosby (iii) Joseph Juran
(b) According to the quality literature, without top management quality improvement, commitment will not occur. Describe why you believe this is the case.
(c) Describe why training is an important factor in improving quality and why it should be continuous?
Disadvantages of Product Layout - Inflexibility Inflexibility is a drawback of this type of layout. The equipment laid out is designed to perform specific operations. No machi
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Explain how operations management might contribute towards achieving an organisation's sustainability targets. Operations management may be contribute to achieving an organisa
ELEMENTS OF TOTAL QUALITY MANAGEMENT (TQM): The philosophy of Total Quality Management is based on understanding customer needs and improving customer service and satisfaction
how to solve this
Define the role of work breakdown structure in project management software. Work breakdown structure in project management software: Project software can assist with coordin
what is the thumb rule to calculate the housekeeping manpower requirement in office
What must be the responsibility of the project manager into relation to the business case? Idyllically, the project manager must be appointed early adequate to give to the deve
What are the techniques used for a post completion review? Techniques used for a PC (post completion) review: a. End user satisfaction surveys regarding to the quality of th
P roject organisation In this type of organisation, the project management needs of all divisions of the company are served by a centralized separate division of skilled manag
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