Quality Management BUS 401, Project Management

Quality Management BUS 401, Project Management

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Total Quality Management (TQM) is a business management strategy aimed at embedding awareness of quality in all organizational processes. TQM has been widely used in manufacturing, education, call centers, government and service industries, as well as NASA space and science programs. If you are looking at the area of Total Quality Management for your operations dissertation, the following topics may be useful:
• Is Total Quality Management enough for competitive advantage.
• Evolution of quality: First fifty issues of production and operations management.
• Practices of TQM in today''s environment.
• TQM: influence of information technology.

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