Provide an outline of the balanced scorecard method, Business Management

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A) The future usefulness of any Performance Management initiative in an organization is underpinned by the determination of Key Performance Indicators (KPI). Provide a brief outline of the key issues that should be taken into consideration when selecting and defining KPIs.

B) Provide an outline of the Balanced Scorecard (BCS) method. Briefly discuss how KPIs (as above) relate to the BCS approach.

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