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What are the principal objectives of total quality management? The principal objectives of total quality management are:- a. Customer Focus to as Customer Delight. b. Con
mention 5 measures that will make a dis pleased customer patronize the school canteen
QUESTION 1 Although knowledge of the communication process and skills in implementing it are basic to effective communication they will not guarantee success. The sender must a
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what are the duties and rights or obligations of the leaser and lessee and cases studies to conflicts on either of the two and how they have been resolved?
Q. Illustrate Steps in Business Reengineering? Reengineering experts have summarized five major steps for reengineering business processes. 1. Develop the business vision a
you may
Question 1: (i) Outline and comment on the main features of the Unitarist and Pluralist Approaches to industrial relations. (ii) Which of these two approaches is more preva
Briefly explain any five qualities of an outsourcing project leader. 1. Ability to embrace and support change. 2. Earned credibility across the organization. 3. A desire
Analyze a work activity in your selected organization using appropriate objective setting techniques. What are the management and leadership style used in your selected organiz
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