According to the systems approach, all organisations are open systems as they are being impacted by different components of the external business environment. In such a context, the managers have to clearly understand the environment, analyse its impact on the organisation and take corrective measures to deal with such impacts.

(a) Describe the omnipotent and symbolic view of assessing the role of managers with respect to the business environment.

(b) What are the different components that the manager have to monitor in the external environment?

(c) Describe by using appropriate examples, how managers may deal with influences of the specific environment on the organisation.