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QUESTION 1 (a) Every organisation must focus on quality performance. With the help of a schematic diagram, define the following terms as applied to management performance and i
H i story of quality management Earlier limited products were made by skilled craftsmen who inspected and took pride in their work before selling it to their customer. Crafts
A large unit manufacturing electrical goods which has been known for its liberal personnel policies and fringe benefits is facing the problem of low productivity and high absenteei
understand the prospect for growth in global services
COOPERATIVE CATALOGUING In cooperative cataloguing a group of independent libraries share the cataloguing work. Needham says that cooperative cataloguing refers to "a situati
In the early October, Gaetan Ah Kong, the owner of Chez Gaetan catering company, came into the service manager's office beaming. "We got the MUT party", he said enthusiastically wh
Staff Activity Area of library building -library management Main activities carried out by the professional staff of the library are: Acquisition, Technical Processing (catalo
MARC and the Subject Approach The concept of MARC (Machine Readable Catalogue) has brought in a new era in the field of library and information services. MARC stimulated the
Drawbacks Pooling up the necessary funds to opt for centralized cataloguing may be difficult for some libraries. Because of local variations it may be difficult to go
identify and explain s categories of quality and their uses in a company
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