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Question 1:
(a) Define and explain the term management.
(b) What are the roles of managers in an organisation?
(c) Rather than managers, organisations require leaders. Discuss.
Question 2:
Discuss the importance and relevance of any 5 components of the business environment.
Question 3:
(a) Define the concept of Corporate Social Responsibility (CSR)
(b) What are the arguments for and against CSR.
Question 4:
Discuss the relevance of Herzberg's theory of Motivation in motivating employees in practice.
QUESTION 1 Explain the meaning of organizational and cultural diversity Why is it important for us to be sensitive to and aware of cultural diversity within your workplace?
Stereotype The tendency to judge someone is based on the perception of the group to which that person belongs. For example I might stereotype him as a "jock" if I know a person
The Range of Network Services The range of services provided by many resource sharing networks include storage and retrieval of data such as factual, physical and bibliograp
Question : Advertising is a form of communication intended to persuade an audience (viewers, readers or listeners) to purchase or take some action upon products, ideas, or serv
Question 1 Write short notes on the Quality planning an element of Quality management Question 2 What are the steps to the Fade QI model? Question 3 Quality costs are th
Reader Activity Area in library building-library management Reader Depending on the size and nature of the library, there may be one or more reading rooms. A reading room for
Binding Policy for Libraries Most libraries acquire various kinds of materials which need differential handling and care. The question is: what is an adequate programme of co
Information Centres: It is now customary to establish documentation cells within many special libraries to provide different types of information services to their clients. Wh
Benefits of Project Quality Management Let us now discuss the benefits of quality in project performance. C ustomer satisfaction: It is the result of a quality project
QUESTION 1 What standards of ethics and integrity would you recommend for an organization that go beyond obeying the law and why? QUESTION 2 (a) Briefly set out the
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