Quality Tools for Improvement

The environment of the business of power sector has been modified recently largely because of partial deregulation of this sector. The required has increasingly being felt at least to achieve customer satisfaction, if not, delightment. Therefore, it is necessary to analyze the present condition critically through capturing the useful information's that will facilitate the process for effectual managerial decision making.

In this direction, the seven quality control tools also called as 7 QC tools are extremely useful. These tools revolutionised the business and the world. The paradigm is so wide in which these tools can be effectively deployed and used in any types of industry.

These 7 QC tools are as follows:

• Check Sheets
• Scatter Diagrams
• Histograms/Bar Chart
• Pareto Analysis
• Flow Charts
• Cause-Effect Diagram
• Control Charts