Question 1:

"People management skills include the ability to be a team player, to work with people from different backgrounds, resolve conflicts, delegate tasks and share information. The high value placed on "people management skills" reinforces the fact that health care is a human system and supports the findings that teams and teamwork are critical success factors in the management of hospitals". (Couper I.D & Hugo (2005))JFM

(a) Show the above statement with reference to the underlined concepts.

(b) How far do the conditions prevailing in the health sector allow the personnel to put into practice the people managements skills? Explain your point of view.

Question 2:

Managerial competencies are "sets of knowledge, skills, behaviors, and attitudes that a person needs to be effective in a wide range of managerial jobs and various types of organisations" Of particular importance are strategic skills which relates to setting of key objectives based on - (Hellriegel et al 2004) an understanding of what is happening inside and outside the organizations; task related skills which encompass functional and operational competencies which enables you to define the best approach to achieving objectives, given the resources available; people related skills which enable you to achieve objectives through and with others and self-management skills which enables you to take responsibility for your life at work and beyond.

(a) Select any TWO of the skills underlined and show their importance to you as a manager in the health sector.

(b) Which of the skills do you possess? Explain its importance.