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Quality ultimately is calculated in terms of customer satisfaction.)
Surveyed before product delivery and after product delivery (and on-going on a periodic basis, using standard questionnaires)
Number of system improvement needs per year
Number of maintenance fix needs per year
User friendliness: call volume to customer service hotline
User friendliness: training time per latest user
Number of product recalls or fix releases (software vendors)
Number of production re-runs (in-house information systems groups)
briefly explain turn key contract?
o Is the design understandable? o Is the design of appropriate complexity for the task undertaken and the skill of the developer? o Is the design consistent? o Is the design mainta
What is dummy activity in job operation of a project? Dummy Activity: All projects consist of a number of job operations or tasks that are termed as activities. An activi
Selection criteria for Product One or few standard products Large volume of production of every item over considerable period of time. Possibility of time an
Question 1: What are the steps involved in the process of diagnosing the system? Steps involved in the process of diagnosing the system. Question 2: What are the maj
Scope Management and Health Checks
DG Company has made a significant investment in a project to develop a new client management IT system, which when implemented should help give the company a competitive edge. How
Calculate the elapsed time of the critical path project when A Critical path of ACDEFGIJ is given below and the elapsed time of the project is 25 weeks. Th
Scope of Materials Management Materials management embraces all functions concerning planning purchasing production control stores traffic and physical distribution
Question 1: (a) Outline some of the management principles that Project Managers need to adopt while managing a project team. (b) Resistance to change is inevitable, and th
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