Explain what is the overall reliability of the call center, Operation Management

Assignment Help:

The service center for a brokerage company provides three functions to callers: account status, order confirmations, and stock quotes. The reliability was measured for each of these services over one month with these results: 90 percent, 70 percent, and 80 percent, respectively. What is the overall reliability of the call center?


Related Discussions:- Explain what is the overall reliability of the call center

Explain portfolio management, Portfolio Management" Please respond to the f...

Portfolio Management" Please respond to the following: •From the e-Activity, determine what actions / changes are necessary within the organization to reach the synchronized stage

Explain free speech or false advertising, "Free Speech or False Advertising...

"Free Speech or False Advertising" Please respond to the following: •From the case study, determine if Nike engaged in commercial speech, or if its statements were political or soc

Distinguish clearly between accidental deliberate and change, Question: ...

Question: Distinguish clearly between accidental change and deliberate change. Change is often resisted for multitude reasons. Critically explain the reasons thereof. Us

Explain how can a wireless network compensate for fading, How can a wireles...

How can a wireless network compensate for fading and delay?

Chase plan, Chase Plan The workforce size is varied as per to demand k...

Chase Plan The workforce size is varied as per to demand keeping the use of workers and inventory size constant. During months of low demand the workforce size is decrease and

Explain the costs of the new systems that may be implemented, What are the ...

What are the costs of the new systems that may be implemented? How do we justify their implementation at Can Go?

Explain product management offers a host of dilemmas, Product management of...

Product management offers a host of dilemmas and challenges to marketers. What products will give us a competitive advantage? Are the new products we are considering in keeping wit

Explain how can mexico production help us, How can Mexico production help U...

How can Mexico production help US manufacturers bring back some/most? of their Asia offshoring activities?

External factors - factor affecting productivity improvement, External Fact...

External Factors - Factors Affecting Productivity Improvement As was previously stated, the organisation has no direct control over external factors, be they government policy

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd