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QUESTION 1
(a) Briefly describe the Kent and Taylor's five principles of dialogic communication.
(b) Explain using examples the principle of mutuality.
QUESTION 2
"The implications for today's managers are that to develop communicative competencies they need to accommodate both perspectives and this requires a reconceptualization of change communication as communication during change, rather than to communicate the change".
(a) Discuss the above with reference to the definition of organizational communication given in the text.
(b) Using a concrete example from your communication experience explain the implications for the educational manager of your institution.
Which of the following should be avoided in a confrontation meeting and why? a. working on relevant problems b. members from different departments in same group c. top manager sep
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