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QUESTION 1
You are required to
(i) explain the concept of benchmarking
(ii) identify and write short notes on the step involved in a benchmarking exercise
QUESTION 2
The 8 management principles form the basis of the ISO 9001:2000 Standard. You are required to demonstrate your understanding of 2 principles which necessitate communication, commitment and collaboration between people within an organisation
SELECTION TOOLS: NON-PRINT MATERIALS The production and distribution of non-print materials, is a recent development and therefore not as well organised as in the ease of prin
LOCATING RESEARCH REPORTS: While review of literature you should explore and get acquainted with relevant key words and major subject heading, Be flexible and thin
Reading room -Reader Activity Area in library building-library management The reading room should be located nearest ° to the document collection concerned. The minimum readin
Catalogue Code: As with classification schemes, there are different catalogue codes available for use in libraries. Two of them are already known to you as they are prescribed
Origin and Development of Internet The Internet has its origins in a network called the 'ARPA net, developed in the early 1970s by the Advanced Research Projects Agency (ARPA)
The Integrated Management Project is designed to: develop your capability to think and act strategically test your ability to apply the concepts taught and techniques le
A large unit manufacturing electrical goods which has been known for its liberal personnel policies and fringe benefits is facing the problem of low productivity and high absenteei
Institutional Membership: Institutional membership is another potential resource in collecting documents. The library may enlist itself as member of learned societies and inst
difference between quality issues and quality models
QUESTION 1 Write short notes on the following (a) Observation method (b) Pavlov's classical conditioning (c) Experimental method (d) Reinforcement QUESTION 2
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