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QUESTION 1
You are required to
(i) explain the concept of benchmarking
(ii) identify and write short notes on the step involved in a benchmarking exercise
QUESTION 2
The 8 management principles form the basis of the ISO 9001:2000 Standard. You are required to demonstrate your understanding of 2 principles which necessitate communication, commitment and collaboration between people within an organisation
Internal Form of the Catalogue: As mentioned earlier, according to the internal farm, the two major types of library catalogues are the Dictionary Catalogue and the Classifie
Question : (a) "A Strong corporate identity helps reinforce a company`s brand image and supports its marketing activities" i. Describe what you understand by corporate iden
Requirements for direct contracting Let us now look at the requirements for direct contracting: The requirement of direct contracting should be such that it can be ju
Knowledge The dictionary definition of knowledge is 'organised body of information or the comprehension and understanding, consequent on having acquired an organised body of
Steps in Developing a Questionnaire or Interview Schedule: a) Preliminary Decisions: Decide on the form that the schedule will take e.g. structured, unstructure
ORGANISATION OF DOCUMENTATION: The documentation and information centres at local levels that are attached to individual R&D institutions, business houses, industrial enterpri
Reference Service and Literature Search A reference service, according to the A.l.A. Glossary of Library Terms, is "that phase of library work which is directly concerned wit
QUESTION 1 (a) Based on the Strategic Implementation Framework, discuss the various factors that should be considered when implementing a strategic plan. (b) What are the ma
Disadvantages: When subscribed through an agent, it will not be possible to correspond with the publishers regarding the missing issues of periodicals in the absence of detail
Information Analysis: Information analysis is done for improving the authenticity and usability of information. This is done by specialists in the concerned subject areas keep
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