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Question 1:
(a) List three types of supervision styles.
(b) Describe each of them, stressing upon their importance to you as supervisors.
(c) Write short notes on two major characteristics of a supervisor.
Question 2:
(a) Briefly write on three important characteristics of effective teamwork. Describe two important characteristics that contribute in building effective Teams.
(b) Write on two tools or techniques that can be used for effective decision making.
(c) State the four stages of team growth.
Question 3:
(a) Define the term ‘motivation' and relate its importance in maintaining a healthy working relationship in pre-primary schools.
(b) According to your experience, suggest three ways to deal with demotivated staff in a professional manner.
QUESTION 1 An effective team is one which achieves its tasks and satisfies its members. (a) Show, with examples, the characteristics of an effective team? (b) Describe ho
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Problem 1: "ISO 9001:2000 is an international standard having wide positive effects regardless of the underlying mechanism." Discuss. Problem 2: Describe: (i) Five ste
Explain queuing theory and give examples of the ways in which it might benefit a hospital providing services to the public. Service organisations such as hospitals can benefit
Question 1: a) Discuss critically on : i) barriers to communication within an organisation. ii) ways to overcome these barriers. (b) State i) the principles and
OCR’s examination paper blunder Explanation and Identification of any two barriers to effective communication: e.g. jargon, technical faults, misunderstandings or poor communi
QUESTION 1 You are required to give a presentation to a group of 20 staff within your department. Discuss the factors that you should consider in order to make an effective ora
Question 1: You have been offered a job as Communications Manager in a reputed company. Show ways to communicate effectively with people from different cultural backgrounds. Il
Explain the reasons why a department of an organisation might continue to use manual records rather than a new, recently installed and fully operational computer system. Severa
An automobile manufacturer observes the demand for its brand increasing as per capita income increases. Sales increases also follow low interest rates, which ease credit conditions
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