Question 1:

‘Planning is a means to an end, a method used to position an organisation, through prioritising its use of resources according to identified goals.'

Show the advantages/disadvantages of formal planning in an organisation and explain the steps that a manager must undertake to design a plan that works.

Question 2:

(i) Explain the different kinds of managers within an organisation and;

(ii) Describe the major roles and subroles that those managers perform in their jobs.

Question 3:

(i) Is control necessary or possible in the day -to -day running of an organisation? Explain the basic control process.

(ii) Identify the qualities which you believe the manager should consider in order to exercise effective control within the organisation.